Products displayed on the site shopping areas can be purchased using secure online payment methods, including; MasterCard, Visa, American Express and PayPal. Customers can be confident that all of their details are protected by the latest security mechanisms and are used only for purposes of the transaction fulfillment.

You will be asked to register as a member of the mytraining.net customer base. Apart from the many member benefits, including receiving regular emails containing special promotions, your shopping address details will be filed saving you the effort of entering these details each time you checkout.

Merchant fees will apply at time of purchase. Please refer to Booking & Merchant Fees.

Please be aware that your credit card statement will display mytraining.net Pty Ltd as the trading agency.

If for any reason any training service provider does not provide the services to which you have been contracted, the liability is against that Training Provider, and not against mytraining.net Pty Ltd.

• After payment has been received and in the event that you need to cancel a scheduled course booking, you will need to contact the Training Provider directly. Your request for a cancellation of a transaction booked through mytraining.net is governed by the terms and conditions of the training provider.


• The Training Provider reserves the right to cancel at its sole discretion any particular course offering. In the event that a specific course offering is cancelled, participants enrolled in that course will be notified by the Training Provider and transferred to the next available course date. In the event that there is no alternate date, the Training Provider may issue a full refund of the course cost; which does not include merchant fees paid to mytraining.net Pty Ltd


• mytraining.net Pty Ltd. acts as a booking agent for training courses and accepts no responsibility for additional incidental costs, refunds or acts controlled by the Training Providers.


• Please be aware that these terms and conditions apply to the purchases made on the public scheduled website. Terms and conditions for purchases made on Corporate Branded Portals may be slightly different and are arranged between mytraining.net and the Corporate Branded Portal owner.

Prices are shown in Australian dollars ($AU) and include GST where applicable. All prices are correct at time of publication; however we reserve the right to alter prices for any reason. If this should happen after you have ordered a product, we will contact you prior to processing your order.

mytraining.net is a training reservations/management service, which means we are able to objectively choose from the best providers globally. We pride ourselves on our service and insist on only dealing with companies who have a proven reputation for quality in the training industry.

As part of our reservations service mytraining.net does not charge a booking fee for online transactions, however a merchant fee will be calculated dependent on which payment option you choose at checkout and is calculated in accordance with the merchant's charges.

Merchant fees varies and are as follows: 2% for purchases made with Visa and MasterCard and 3% for American Express. Upon cancellation, the merchant fee is not refundable by mytraining.net.

mytraining.net reserves the right to charge a Service Fee, payable by the Client (you) to mytraining.net when requesting management or auditing/analysis services and is calculated in accordance with the company's usual scale of charges.

Any purchase of a Prepaid Training Voucher is considered a fixed sale, and no cancellation or refund will be made once payment has been received.

Prepaid Training vouchers will remaining valid for a period of 12 (twelve) months from the date of issue.

Any unused portion of the Prepaid Training Voucher value at expiry will be forfeited

mytraining.net does not charge or offer shipping for any of the purchases for sales in the shopping areas as physical shipping is not applicable and not required for the purchase of the service.

We use the secure Hosted Payment page solution from VeriSign to process online orders. Customers can see their cards being authorised and debited in real time, all in an SSL secure environment. The Hosted Payment page enables us to offer customers a safe and speedy online shopping experience.

VeriSign is committed to protecting the security of your data. We use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use or disclosure.

Your right to use the Service is personal to you. You may not authorise others to use the Service, and you are responsible for all of your own use of the Service.

You may not download, modify, transmit, or otherwise use any material from the Service for public or commercial purposes. The Service's content, information and advice are free of charge (unless otherwise stipulated). However you are responsible for your own network and connection charges.

Other than connecting to mytraining.net servers by HTTP requests using a web browser, you may not attempt to gain access to mytraining.net servers by any means, including, without limitation, by using administrator passwords or by masquerading as an administrator while using the Service or otherwise.

You agree not to disrupt, modify or interfere with the Service or its associated software, hardware and servers in any way and you agree not to impede or interfere with others use of the Service. You further agree not to alter or tamper with any information or materials on, or associated with, mytraining.net and/or the Service.

mytraining.net will over time provide content and information that children may find interesting and may wish to access. However, no one under the age of 13 years is allowed to provide any personal information. Minors under the age of 18 years are prohibited from making purchases, including subscriptions, on the Service.