Training Course Outlines:
Course content includes:
Qualities of a good leader
Modelling organisational values and standards and building trust
Empowering your people
Principles of delegation
Standards of performance
Aligning individual and team goals to business goals
Communicating expectations, roles and responsibilities
Image
Ethics
Leadership style and factors that influence style
How leaders influence their teams
Leadership models
Linking leadership, management and performance
Problem solving and decision making