Call: 1300 768 368 or

Retail Training Australia

Sell products and services – National Course Code SIRXSLS201

Online Training $99.00 AUD per person

Training Course Overview

Training Course ID: (RT)-10014

In any Retail situation, meeting and exceeding the Customer’s expectations will ensure that Sales and profits are maximised for the Business. The Certificate III in Retail course is structured to maintain a focus on the customer whilst generating profitable sales. To be successful in Retail today, you need to have a wide range of skills and knowledge to be able to meet the changing needs and desires of Customers.

This course is delivered online through an E-Learning platform which is accessible from any internet enabled device capable of viewing Web pages.

Retail Training Australia
Online Training
Online Training

Detailed Course Information

This unit describes the performance outcomes, skills and knowledge required to sell products and services in a retail environment. It involves the use of sales techniques and encompasses the key selling skills from approaching the customer to closing the sale. It requires a basic level of product knowledge.

This course is self paced and as a guide most students complete whilst working within a 1 month period.

This competency applies to frontline sales personnel. It requires the recognition and demonstration of verbal and non-verbal communication skills to determine customer requirements, sell the benefits of products and services, overcome objections and close sales. Personal evaluation is utilised to maximise sales in accordance with industry codes of practise, relevant legislation and store policy. This course is self paced, with competency based assessments.


The Student ideally to complete the workplace assignments will be working in a Retail Store, or have access to a Retail Store. The Student should possess sufficient Retail experience to be able to draw on their experiences to complete the work place assignments as part of this Course. Access to an internet enabled Computer with the ability to view web pages and a valid email address.

Related Training Courses

Provider Terms & Condition

Retail Training Australia

Retail Training Australia delivers training in the following course categories

  • Certificate II in Retail Training
  • Certificate III in Retail Training

Retail Training Australia Training Courses delivers Online Training.With Training Courses available in these categories:

Online Training Courses

Certificate II in Retail Training | Certificate III in Retail Training

Call us to book on 1300 768 368

I need to
book training
for myself!

1  Select Dates

1  Add Attendee

View Payment Options

Payment Options

"Don't forget to add your donation to Tools for Schools at checkout"

A small donation will make a huge difference"

Learn more about Tool for Schools

I would like to
send this course
to a friend!
I need to
arrange training
for my team!

Request a Quote