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Retail Training Australia

Recommend Specialised products and services – National Course Code SIRRRPK014A

Online Training $199.00 AUD per person

Training Course Overview

Training Course ID: (RT)-10013

In any Retail situation, meeting and exceeding the Customer’s expectations will ensure that Sales and profits are maximised for the Business. The Certificate III in Retail course is structured to maintain a focus on the customer whilst generating profitable sales. To be successful in Retail today, you need to have a wide range of skills and knowledge to be able to meet the changing needs and desires of Customers. This course is delivered online through an E-Learning platform which is accessible from any internet enabled device capable of viewing Web pages.

Retail Training Australia
Online Training
Online Training

Detailed Course Information

This unit describes the performance outcomes, skills and knowledge required to recommend and provide advice on specialised products and services to customers.

This course is self paced and as a guide most students complete whilst working within a 1 month period.

Training support is provided by online trainers, email and telephone contact.
This unit involves the application of specialised product knowledge to provide advice to customers and other sales staff, with regard to specific product features, technical characteristics, warranties and prices. It also includes the provision of information on organisation services and repairs. Experienced frontline sales staff will normally perform this function. This course is self paced, with competency based assessments.


The Student ideally to complete the workplace assignments will be working in a Retail Store, or have access to a Retail Store. The Student should possess sufficient Retail experience to be able to draw on their experiences to complete the work place assignments as part of this Course. Access to an internet enabled Computer with the ability to view web pages and a valid email address.

Related Training Courses

Provider Terms & Condition

Retail Training Australia

Retail Training Australia delivers training in the following course categories

  • Certificate II in Retail Training
  • Certificate III in Retail Training

Retail Training Australia Training Courses delivers Online Training.With Training Courses available in these categories:

Online Training Courses

Certificate II in Retail Training | Certificate III in Retail Training

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