Negotiation not Concession

Melbourne

$13,530.00

Training Course ID: (SC)-10004

Overview: Negotiation behavior can be very different from business behavior .. for both sides.

There are two key areas that need to be negotiated professionally:
Contract stage - Surprise, surprise - the client wants more for less and you want to win the account and not lose your pants or quality control in the process.
You win the business and then have to deliver on scope, variation, timelines, which are all too readily given away to alleviate the tension whilst competing to secure business. Then, when the dust settles, everyone is running around like lunatics trying to deliver on fewer resources and tighter deadlines.


All of this can be avoided with Salient Negotiation Training or Consulting, designed to maximize your margin and simultaneously improve your client relationships.

Attendees: Maximum of 8

Who should attend:
People who have the authority to decide fees, pricing, scope and structure of the deal

Outcome:
More margin, less concession, less pressure on the business to deliver, more successful projects.

Training Course Details

Duration
2 Days
TypeIn-House / On-Site
Provider

Salient Communication

CPD0
Venue

Onsite or in-house at client's premises

VersionUnknown Version

Outlines

Training Course Outlines:


There are two key areas that need to be negotiated professionally:
Contract stage - Surprise, surprise - the client wants more for less and you want to win the account and not lose your pants or quality control in the process.
You win the business and then have to deliver on scope, variation, timelines, which are all too readily given away to alleviate the tension whilst competing to secure business. Then, when the dust settles, everyone is running around like lunatics trying to deliver on fewer resources and tighter deadlines.

Case Study
An It company was constantly giving away money in free pre-sales consulting and then discounting the services at the pointy end of the deal just to 'win the deal', reducing their margin considerably.

Result:
After the Salient Training 70% of all pre-sales consulting is now being charged and accepted by clients and there are no margin-eroding prices being submitted in the final stages of negotiation. Importantly, not a single deal has been lost on price since this new strategy was implemented.

Outcomes

Training Course Outcomes:

This program is designed for senior executives, sales people/managers, senior project manager who negotiate contracts and deals with clients including pricing, volume, timeframes, scope, variation and SLAs.

It includes:
- How to plan for negotiation to get the most profitable outcome
- Handling client tactics
- How to avoid conceding to protect margin and service deliverables
- How to initiate your own tactics
- How to negotiate differently with different clients eg; Procurement vs IT
- How to handle the tension inherent in negotiation
- How to ask for more because of the value you're creating
- How to uncover new avenues of profit whilst protecting your client relationships
- How to handle negotiations around tenders including probity and compliance

Accreditations / Prerequisites
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Course Prerequisites:

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