Training Course Outlines:

• Context for business process modelling
• The organisational view
• Modelling an organisation
• Modelling processes
• Creating ‘As Is’ process models
• Analysing tasks
• Human aspects of process performance
• Managing and measuring processes
• Process improvement and redesign
• Creating ‘To Be’ process models
• Implementation issues
• IT support for business processes

Training Course Outcomes:

• Understand best-practice modelling techniques and when to apply them
• Learn about the systems within an organisation
• Understand value chain analysis
• Understand the purpose of business processes
• Learn to use process re-design patterns
• Bridge the gap between business process and IT requirements
• Understand how the use of effective process modelling techniques impacts the definition and creation of ‘fit for purpose’ IT requirements

Course Accreditations:

Course Prerequisites:

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