Call: 1300 768 368 or

IHR

Harassment Contact Officer training

Adelaide $835.00 AUD per person

Quick Overview

Training Course Overview

Training Course ID: (IHR)-1014

In this program, participants will recognise the importance of the Contact Officer role and develop an understanding of the role's responsibilities, particularly when dealing with allegations of bullying and discrimination. In this full-day program, iHR's facilitator and professional actors using Workplace Reality Theatre will share skills, knowledge and behaviours to help participants to develop effective techniques for solving a variety of common issues they may face in the workplace.

Duration
1 Day, 9:00am - 5:00pm
Provider
IHR
Venue
Adelaide CBD
Type
Public / Open

Detailed Course Information

Topics addressed include:

  • The law and expectations

  • Legislation

  • Unlawful discrimination

  • Harassment

  • Bullying

  • Role of the contact officer

  • Record keeping

  • Challenges experienced by Contact Officers

  • Attributes of a Contact Officer

  • Conducting a one-on-one meeting

  • Effective discussions.
At the conclusion of this workshop participants should:
  • Understand the role of an Equal Employment Opportunity/anti-bullying contact officer in their organisation
  • Understand the daily behaviour expected of a Contact Officer/ Equity & Diversity Officer
  • Be able to deal with allegations of bullying or workplace discrimination/harassment in the context of organisational processes
  • Understand the federal and state legislation in relation to unlawful discrimination, harassment and bullying and how it impacts on the company, employees and the role of the contact officer
  • Understand their own potential strengths and areas for development as a Contact Officer/ Equity & Diversity Officer.

Related Training Courses

Provider Terms & Condition

iHR Australia

iHR Australia delivers training in the following course categories:

  • Human Resources
  • People Management
  • Recruitment

iHR Australia deliver Human Resources Training Courses and Open Programs in Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra, Australia:


Short Courses and In-House Training Programs:


Human Resources | EEO, anti-bullying, harassment and discrimination | Workplace investigations officer | Selection and interviewing skills | Contact officer | Managing everyday performance


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Wednesday, 11 Jun 2014

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