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Training Course ID: (DT)-00066
Customers are the lifeblood of any business. This course encourages you to critically examine your business in order to ensure that its service culture and actions are truly customer centric. You will learn a range of tools and techniques to improve the first impressions as well as the lasting impressions you give to your customers, thus encouraging repeat business and referrals.
Upon course completion, participants will be able to:
Drake International delivers training in the following course categories:
Drake Training Courses and Open Programs in Sydney, Melbourne, Adelaide, Brisbane, Perth and Canberra, AustraliaShort Courses and In-House Training Programs:
Business Courses | Certificates & Diplomas | Communication Skills | Computer Training | Customer Service | Human Resources | Management Training | People Development | Personal Development | Sales Training | Training & Facilitation