Coordinate work teams – National Course Code SIRXMGT001A

Online Training

$149.00

Training Course ID: (RT)-10006

Overview: In any Retail situation, meeting and exceeding the Customer’s expectations will ensure that Sales and profits are maximised for the Business. The Certificate III in Retail course is structured to maintain a focus on the customer whilst generating profitable sales. To be successful in Retail today, you need to have a wide range of skills and knowledge to be able to meet the changing needs and desires of Customers.



This course is delivered online through an E-Learning platform which is accessible from any internet enabled device capable of viewing Web pages.

Training Course Details

Duration
self-paced
TypeOnline Training
Provider

Retail Training Australia

CPD0
Venue

Online Training

VersionIndividual Unit

Outlines

Training Course Outlines:

This unit describes the performance outcomes, skills and knowledge required to coordinate work teams in a retail environment. It involves monitoring and organising staffing levels, informing team members of expected standards of work, coaching and motivating the team and maintaining staffing records

Outcomes

Training Course Outcomes:

This unit requires the Team member to consistently and responsibly apply store policy and procedures and local statutory requirements in regard to the induction, rostering, coordination, coaching and motivation of work teams. It requires strong interpersonal communication skills. Those with managerial responsibility may undertake this role.

This course is self paced, with competency based assessments.

Accreditations / Prerequisites
Course Accreditations:

Course Prerequisites:

The Student ideally to complete the workplace assignments will be working in a Retail Store, or have access to a Retail Store. The Student should possess sufficient Retail experience to be able to draw on their experiences to complete the work place assignments as part of this Course.

Access to an internet enabled Computer with the ability to view web pages and a valid email address.

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