Call: 1300 768 368 or

IHR

Contact Officer / Equity & Diversity Officer

Brisbane $695.00 AUD per person

Training Course Overview

Training Course ID: (IHR)-1011

In this program, participants will recognise the importance of the Contact Officer role and develop an understanding of the role responsibilities, particularly when dealing with allegations of bullying and discrimination. In this full-day program, iHR's facilitator and professional actors using Workplace Reality Theatre will share skills, knowledge and behaviours to help participants to develop effective techniques for solving a variety of common issues they may face in the workplace.

Designed for:
Current or potential Contact Officers, Current or potential Equity & Diversity Officers

Duration
1 Day, 9:00am - 5:00pm
Provider
IHR
Venue
Christie's - 320 Adelaide Street, Brisbane
Type
Public / Open

Detailed Course Information

Topics addressed include:

•the law and expectations
•legislation
•unlawful discrimination
•harassment
•what constitutes harassment
•bullying
•role of the contact officer
•record keeping
•problems experienced by contact officers
•attributes of a contact officer
•conducting a one-on-one meeting
•effective discussions.
At the conclusion of this workshop participants should:
  • Understand the role of an Equal Employment Opportunity/anti-bullying contact officer in their organisation

Related Training Courses

Provider Terms & Condition

iHR Australia

iHR Australia delivers training in the following course categories:

  • Human Resources
  • People Management
  • Recruitment

iHR Australia deliver Human Resources Training Courses and Open Programs in Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra, Australia:


Short Courses and In-House Training Programs:


Human Resources | EEO, anti-bullying, harassment and discrimination | Workplace investigations officer | Selection and interviewing skills | Contact officer | Managing everyday performance


Call us to book on 1300 768 368

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Tuesday, 14 Oct 2014
Tuesday, 09 Dec 2014

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