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Retail Training Australia

Certificate III in Retail – National Course Code SIR30207

Online Training $990.00 AUD per person

Training Course Overview

Training Course ID: (RT)-10001

In any Retail situation, meeting and exceeding the Customer’s expectations will ensure that Sales and profits are maximised for the Business. The Certificate III in Retail course is structured to maintain a focus on the customer whilst generating profitable sales. To be successful in Retail today, you need to have a wide range of skills and knowledge to be able to meet the changing needs and desires of Customers.

This course qualifies eligible staff to undertake this course through a retail traineeship, which attracts generous government funding incentives, enquire today for more details.

This course is delivered online through an E-Learning platform which is accessible from any internet enabled device capable of viewing Web pages.

Retail Training Australia
Online Training
Online Training

Detailed Course Information

The Certificate III in Retail course covers key topics such as:
• Customer satisfaction
• Product selection and advice
• Store Merchandising
• Store safety and security
• Employee relations

This course is designed for anyone working in or wanting to work in a frontline customer relations role in a Retail Store.
Possible Job titles include
• Sales assistant
• Checkout operator
• Store supervisor / 2ic
• Customer greeter
• Team Leader
• Department Manager
• Checkout supervisor

This course is self paced and consists of 10 units to complete, as a guide most students complete whilst working within a 12 month period.

Training support is provided by online trainers, email and telephone contact.
To achieve the qualification of a Certificate III in Retail, students will need to complete a total of 14 units of study. This course is self paced, with competency based assessments. This qualification can lead to future Career progression into Leadership roles in Retail.


The Student ideally to complete the workplace assignments will be working in a Retail Store, or have access to a Retail Store. The Student should possess sufficient Retail experience to be able to draw on their experiences to complete the work place assignments as part of this Course.

Related Training Courses

Provider Terms & Condition

Retail Training Australia

Retail Training Australia delivers training in the following course categories

  • Certificate II in Retail Training
  • Certificate III in Retail Training

Retail Training Australia Training Courses delivers Online Training.With Training Courses available in these categories:

Online Training Courses

Certificate II in Retail Training | Certificate III in Retail Training

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