Training Course Outlines:
This course unit describes the performance outcomes, skills and knowledge required to use advanced sales techniques in building relationships with customers and interacting with customers, applying expert knowledge as it relates to customers, dealing with difficult customers, establishing and maintaining a customer database, and conducting sales presentations.
Delivery and Duration:
This course is delivered online through an E-Learning platform which is accessible from any internet enabled device capable of viewing Web pages.
This course is self paced and as a guide most students complete whilst working within a 1 month period.
Training support is provided by online trainers, email and telephone contact.
