Overview: Being assertive is one of the keys to good communication – and ensures that everyone’s ideas are expressed and appreciated. It’s not about being loud or boisterous, it’s about having the confidence to express yourself, while respecting what other people say. This program, running over three weeks, is all about giving you that confidence – so you can enjoy more rewarding relationships in all spheres of your life. It’s a highly interactive program, using hands-on examples to help you be clearer, more confident, and able to create win-win situations out of conflict.