Assertive Behaviour and Communication

Perth

$545.00

Training Course ID: (DT)-00081

Overview: Assertiveness is being able to confidently express your ideas and needs while respecting the rights of others. In this course you will learn strategies to make positive changes to help develop the necessary skills to enable you to react positively with other people.

Training Course Details

Duration
1 Day 9:00am - 4:30pm
TypePublic / Open
Provider

Drake Training International

CPD0
Venue

Cliftons, Ground Floor, 191 St Georges Terrace , Perth

VersionOpen

Outlines

Training Course Outlines:

Course content includes:


  • Diagnostic clinic

  • Understanding assertiveness

  • Assertive communication

  • Handling conflict

  • Negotiating

  • Planning into action

Outcomes

Training Course Outcomes:

Upon course completion, participants will be able to:


  • develop self-understanding

  • communicate with honesty

  • apply appropriate body language

  • accept both positive and negative feedback

  • negotiate and deal with people effectively

Accreditations / Prerequisites
Course Accreditations:

Course Prerequisites:

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