This one day course is designed for experienced Return to Work Coordinators who would like to extend their skills in managing complex workers compensation claims.
Who should attend:
Accredited Return to Work Coordinators with more than 6 months experience who manage complex or long term claims.
Workers Compensation Act 1987, Workplace Injury Management & Workers, Compensation Act 1998, Workplace Injury Management and Workers, Compensation Regulation 2002, Workers Compensation Regulation 2003.
- Strategic and complex case management
- Suitable duties dilemmas
- Claims disputes
- Conflict resolution
Strong experience in occupational, rehabilitation and OH&S consultancy; Trainers have qualifications and experience in OH&S and Certificate IV in Workplace Training & Assessment; High quality resources and training tools; including a comprehensive manual; Excellent customer service; Certificate of attendance.