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Advanced Leadership/High Performance Teams

Sydney

$1,100.00

Training Course ID: (MCI)-00007

Overview: This course explores how Frontline Managers can best lead, facilitate and empower high performance work teams in their organisation. Strategies and skills for team planning, team motivating, managing performance and developing team members are developed in this practical workshop. Practical guidelines and practice in running focused and efficient team meetings form a valuable addition to the frontline managers' skill set. Designed for all managers working at frontline level including team leaders, supervisors, frontline managers, unit or section managers, customer service or sales managers, divisional unit managers. All other people who would benefit from an increased ability to meet the outcomes of this course as part of their role at work.

Training Course Details

Duration
2 Days 9:00am to 4:30pm
TypePublic / Open
Provider

Management Consultancy Int'l

CPD0
Venue

Level 4, 23 Hunter St, Sydney

VersionOpen

Outlines

Training Course Outlines:

Participate in team planning.
Develop team commitment and co-operation.
Manage and develop team performance.
Participate in and facilitate the work team

Outcomes

Training Course Outcomes:

  • Develop a high performance team that function well within the organisational framework
  • Establish team goals, roles, responsibilities to ensure that teams and individuals meet key performance indicators
  • Use a SWOT analysis to assist with planning and goal-setting
  • Analyse and confirm team competencies
  • Communicate with impact in teams using verbal and non-verbal communication
  • Manage team dynamics to minimise conflict
  • Manage assertively to deal with issues and problems that occur in teams
  • Develop team commitment and cooperation by building an atmosphere of trust and high levels of motivation
  • Run focused and efficient team meetings that have set outcomes
  • Manage and monitor team performance
  • Coach and mentor for improved team performance

Accreditations / Prerequisites
Course Accreditations:

Relationship to Competency Standards:

  • Core competency unit Participate in work teams (BSMFLM504A) leading to the qualification Diploma of Business (Frontline Management) (BSB51001).
  • Core competency unit Lead work teams BSMFLM404A leading to the qualification Certificate IV in Business (Frontline Management) (BSB41001).
  • Elective competency unit Facilitate work teams (BSMFLM304A) leading to the qualification Certificate III in Business (Frontline Management) (BSB30501).

Course Prerequisites:

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