Training Course Outcomes:
You will learn how to:
* Plan and navigate a facilitation learning event
* Respond to unforeseen changes in group or individual behaviour and outcomes
* Respond to unhealthy competition, collusion, withdrawal, domination and criticism
* Manage boundaries and ensure behaviour is within limits of tolerance
* Use micro skills (incl. noticing, internally processing and controlling emotions)
* Use macro skills (incl. intervening, confronting, and emoting)