Advanced Communication Skills

Canberra

$675.00

Training Course ID: (AIMNC)-10041

Overview: Organisations require managers who can articulate the goals of the organisation to employees who will undertake the tasks needed to meet these goals. In addition, managers must communicate to engage: their attitude and vision must provide a strong purpose for employees to want to share in meeting organisational goals. The use of conceptual, experiential and active learning experiences will allow you to connect new knowledge with your existing understanding.

Training Course Details

Duration
1 Day, 9:00am - 5:00pm
TypePublic / Open
Provider

AIM - NSW and ACT

CPD0
Venue

Level 3 Engineering House 11 National Circuit Barton Canberra

VersionOpen

Outlines

Training Course Outlines:


  • Barriers to effective communication

  • Defining power and influence

  • What are the options for handling difficult issues?

  • Core skills for dealing with emotion

  • Assertive communication

  • The communication toolkit

Outcomes

Training Course Outcomes:


  • Prepare for complex communication

  • Analyse and respond to opinions

  • Present a convincing argument

Accreditations / Prerequisites
Course Accreditations:

This program connects with the following competencies:
PSPGOV512A Use complex workplace communication strategies

In consultation with AIPM this AIM program is deemed to provide 5 CPD points

Course Prerequisites:

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Thursday, 09 Aug 2012
Monday, 05 Nov 2012

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