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5 Star Coaching

Melbourne

$1,750.00

Training Course ID: (NH)-0130

Overview: The human capital of your organisation is one of its greatest assets. No matter how good your product is, the human component can be the make or break of a business. The transfer of knowledge and skill within organisations is a crucial part of this process and has implications on productivity, customer satisfaction and staff retention to name but a few.

Whether you are a long time or recently appointed people manager, getting the best from your direct reports by raising the impact of your coaching efforts is a vital element of ensuring a motivated and ever improving workforce.

5 Star Coaching introduces the fundamentals that will allow your leaders to take the organisation to another level.

Training Course Details

Duration
2 Days, 9:00am - 5:00pm
TypePublic / Open
Provider

New Horizons Learning Centres

CPD0
Venue

Level 2, 31 Queens Street Melbourne

VersionOpen

Outlines

Training Course Outlines:

Course content includes:

  • 360° Feedback Mechanism
  • Coaching Defined
  • Profiling Your Scores
  • Communication Skills
  • Building and Maintaining Relationships
  • Goal-Setting Technology
  • Giving Feedback
  • Coaching In Action (CIA)
  • CIA continued…
  • The Coaching Process
  • 4 Common Applications & Video
  • Action Planning
  • 360° Feedback Re-Test (Optional)

Outcomes

Training Course Outcomes:

  • Understand the Elements of Effective Coaching
  • Gain Feedback on their own Coaching Effectiveness from actual coachees
  • Gain comparative awareness of their selfassessment to that of their coachees and other coaches in the data-base
  • Analyse where they need to improve
  • Communicate more effectively with coachees through Active Listening, better Questioning Techniques, Reflecting and Empathising
  • Build and Maintain Relationships that support the growth of coachees through Building Rapport,Developing and Maintaining Trust and Fostering Mutual Respect
  • Use Goal-setting technology effectively by understanding the Attributes of an Effective Goal and the impact of Efficacy
  • Give Effective Feedback to enhance coachee growth
  • Know when to Develop people and when and how to Discipline
  • Create a climate of Participation, Openness and Discovery (POD), via coaching frequency and Follow-up/tracking
  • Adhere to the C.O.A.C.H. Coaching Process:
    C – Contextualise the situation
    O – Objective Setting
    A – Analyse the VISION/REALITY gap
    C – Considerations and Choices
    H– Howw? – Who will do What by When
  • Apply processes in order for coaches to:
    - Problem solve
    - Address poor performance/behaviour
    - Announce change
    - Delegate
  • Create their own Action Plan

Accreditations / Prerequisites
Course Accreditations:

Course Prerequisites:

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